Copyright: Intelligent Message Pad, Version 2.0


Intelligent Message Pad Help

The Intelligent Message Pad (MPAD) application is designed to work with Network Email to allow the network users to leave on-line mail messages in place of paper messages. MPAD reduces the chance that an important phone call is not returned by increasing the likelihood that the message will get to the correct person.

To learn how to use Help, press F1 or select Using Help from the Help Menu.

The main workspace is composed of dropdown menus, buttons, text boxes, check boxes and option buttons.  There are five dropdown menus: File, Lists, Edit, Options and Help, nine buttons: Employee, Customer, Title, Company, Phone, Send, Edit, Clear and Exit, five text boxes: Employee, Customer, Company, Phone and Message, seven check boxes: Please return call, Will call back, Wants to see you, Message, Urgent, Company Lock and Phone Lock, and two option buttons: Called and Was in to see you.

How to Use Intelligent Message Pad

Selecting an Employee

Selecting a Customer

Selecting a Company

Selecting a Phone Number

Sending a Message

Clearing the fields

Editing a Customer Record

Exiting Intelligent Message Pad

Deleting a Customer Record

Using the Message Box

Suggestions

Additional Help

Index


Intelligent Message Pad Help Index

Buttons

Clear

Company

Customer

Edit

Employee

Exit

Phone

Send

Title

Check Box

Message

Please Return Call Check

Wants to See You

Urgent

Will Call Back

Commands

Company

Confirm Message on Send

Customer

Employee

Exit

Minimize on Send

Phone Number

Print Customer List

Print Order Form

Selected Record

Lock

Company

Phone

Menus

Edit

File

List

Options

Text Entry

Company Entry

Customer Entry

Employee Entry

Message Entry

Phone Entry

How to...

Clear MPAD

Delete a Customer Record

Edit a Customer Record

Get Additional Help

Select a Company

Select a Customer

Select an Employee

Select a Phone Number

Send a Message

Send Suggestions

Use the Message Box


File Menu

Print Customer List

Print Order Form

Exit


Print Customer List

Use this command when you want to print on your printer the contents of Intelligent Message Pad's database.  A printout of all your customers, with their respective companies, titles, and phone numbers will be produced in tabular format.


Print Order Form

Use this command when you want to print out Ivory Tower Software's software registration form.  Using this form, you can register Intelligent Message Pad.  Support shareware!


Exit
Exit Command

Use this command to exit the Intelligent Message Pad applications.  Careful, any unsent messages will be lost.


List Menu

Employee...

Customer...

Company...

Phone Number...


Employee List

The Intelligent Message Pad Employee List

Use the Employee List to quickly select an employee to receive the message.  You can also use the list to quickly view the employees on your system.


Customer List

The Intelligent Message Pad Customer List

Use the Customer List to quickly select the customer from Intelligent Message Pad's database who wants to leave a message.  You can also use the list to quickly view the customers your company has on record.


Company List

The Intelligent Message Pad Company List

Use the Company List to quickly select the company from Intelligent Message Pad's database that the customer is from.  You can also use the list to quickly view the companies your company has on record.


Phone Number List

The Intelligent Message Pad Phone Number List

Use the Phone Number List to quickly select the phone number from Intelligent Message Pad's database for the customer.  You can also use the list to quickly view the phone numbers your company has on record.


Edit Menu

Selected Record


Selected Record Command

This command calls up the Edit Record form and allows you to edit the current record.  You can change the spelling of the name, title, phone number, company, or delete the customer.


Options Menu

Minimize on Send...

Confirm Message on Send...


Minimize on Send Command

Clicking on this menu item causes Intelligent Message Pad to minimize automatically after sending a message.  MPAD is minimize in icon form on the desktop for quick selection.  Clicking again on this menu item causes MPAD to remain active after you send a message.


Confirm Message on Send Command

The Confirm Message Screen

Clicking on this menu item causes Intelligent Message Pad to display the Confirm Message Screen.  This screen displays the message that the recipient will see.  Clicking again on this menu item causes MPAD to automatically send the message without showing the message.


Title Button

Clicking on the title button causes the different titles available in Intelligent Message Pad to iterate.  The available titles are blank, Miss., Mr. Mrs. and Ms.  This field can be edited from the Edit Form.


Send Button

Clicking the send button causes the message to be sent.  In order to send, you must provide at a minimum, an employee to send the message to, and a customer the message is from.


Clear Button

Clicking the clear button causes all the entry boxes to become empty.  All the fields are reset to startup conditions.  Any new data you had in the fields will not be saved to the database.


Employee Entry

You can type in the employee's name here.  As you type, MPAD tries to match your name with one in it's database.  If it finds a match, the match is displayed.


Customer Entry

You can type in the customer's name here.  As you type, MPAD tries to match your name with one in it's database.  If it finds a match, the match is displayed, along with the customers title, phone number and company.


Company Entry

You can type in the company's name here.  As you type, MPAD tries to match your name with one in it's database.  If it finds a match, the match is displayed.


Phone Entry

You can type in the phone number here.  As you type, MPAD tries to match your name with one in it's database.  If it finds a match, the match is displayed.


Message Entry

You can type in a short message here.  Anything you type here will be sent to the recipient.  Enable this field by clicking on the check box, Message.


Please Return Call Check Box

Includes a message to the recipient to return the call.


Will Call Back Check Box

Includes a message to the recipient that the customer will call back.


Wants to See You Check Box

Includes a message to the recipient that the customer wants to see them.


Message Check Box

Includes a message to the recipient.


Urgent Check Box

Includes a message to the recipient that the call is urgent.


Called Option

Includes a message to the recipient that the customer called.


Was in to See You Option

Includes a message to the recipient that the customer was in to see them


Company Lock Box

Clicking the Company Lock checkbox prevents Intelligent Message Pad from overwriting the current company.  Removing the check allow MPAD to perform normally.


Phone Lock Box

Clicking the Phone Lock checkbox prevents Intelligent Message Pad from overwriting the current phone number.  Removing the check allow MPAD to perform normally.


Selecting an Employee

You call select an employee in two ways.

1.	Click on the Employee button and use the mouse to select an employee.

2.	Start typing the Employee's name in the Employee entry box.  When MPAD has enough input to recognize a previous entry, the employee's full name will be displayed.


Selecting a Customer

You call select a customer in two ways.

1.	Click on the Customer button and use the mouse to select a customer.

2.	Start typing the Customer's name in the Customer entry box.  When MPAD has enough input to recognize a previous entry, the customer's  full name, title, company, and phone number will be displayed.


Selecting a Company

You call select a company in two ways.

1.	Click on the Company button and use the mouse to select a company.

2.	Start typing the Company's name in the Company entry box.  When MPAD has enough input to recognize a previous entry, the company's full name will be displayed.


Selecting a Phone Number

You call select a phone number in two ways.

1.	Click on the Phone button and use the mouse to select an phone number.

2.	Start typing the phone number in the Phone entry box.  When MPAD has enough input to recognize a previous entry, the phone number will be displayed.


Sending a Message

To send a message, you must select an employee to receive the message and a customer the message is from.  All the other fields and check boxes are optional.  When you are satisfied with your message, click the Send button.


Clearing the Intelligent Message Pad

To clear the Intelligent Message Pad of current contents, press the Clear button.  Pressing this button will not save the current contents into the database.


Editing a Customer Record

The Intelligent Message Pad Edit Screen

Use this screen to edit a customer record.  You can edit the name, title, company, and phone number here.  If you want to reset the record to the original unedited version, click Undo. If you want to delete a record, click Delete.


Deleting a Customer Record

In order to delete a customer, you need to select the customer, and press the Edit button.  Then you press the Delete button.


Using the Message Box

To include a custom message, click the Message check box and then type your message in the Message entry area.


Exiting Intelligent Message Pad

To exit Intelligent Message Pad, select the File menu, then select Exit.


Suggestions

If you have any suggestions or find any bugs, we would like to hear it.  You can contact Ivory Tower Software via e-mail at ThomasMaj@aol.com or 76427.2611@compuserve.com.


Additional Help

If you need additional help, please do not hesitate to contact Ivory Tower Software via e-mail at ThomasMaj@aol.com or 76427.2611@compuserve.com.